Who operates this site
This website (www.lxsops.com) is operated by Chengdu Yuanwu Technology Co., Ltd. (成都元武科技有限公司). If you have any question, request or complaint about this notice or about how your personal information is handled, contact us at contact@lxsops.com.
What we collect
When you book a product demo or send an enquiry, you may provide your name, role, company name, phone number, the topic you are asking about, and details of the business situation you would like to discuss. This information is used to identify the enquiry and prepare a more relevant response.
How we use it
Your information is used only to arrange product demos, confirm meeting times, respond to procurement or business enquiries, and improve the services related to that enquiry. We do not sell your information to any third party.
Third-party services
The live chat feature in the lower right corner of this site is provided by a third party, Tawk.to. The name, contact details and message content you enter in the chat window are transmitted and stored via Tawk.to's servers so that our team can reply. Apart from that chat service, information you submit through the forms is not transmitted to Tawk.to.
Retention
Enquiry and demo information is retained for 2 years from the date of submission, for follow-up communication and service records. Once that period ends, or if you ask us to delete it, we will no longer keep that information.
Your choices
You may choose not to submit a form. You may also ask us at any time, at contact@lxsops.com, to access, correct or delete the enquiry information you have provided. We will handle your request within a reasonable period.
Updates to this notice
If the way we handle information, our third-party services or the operating entity change, this notice will be updated and the version number and date revised.
Notice version: V1.1 · Updated: 27 September 2026
This English text is a translation of the Chinese privacy notice (隐私说明) published at www.lxsops.com/privacy. If the two versions differ, the Chinese version prevails.